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This post has been adapted from a presentation by Shirley Guthrie, Professional Claims Management, that was given at the Jena Dyco 2013 Specialised Restoration Conference on Friday 10th May, 2013. While there’s a high level of expertise in the restoration industry many restorers don’t understand the importance of a high-quality, well crafted insurance report. When an insurance company or loss …

Written by Scott McFadzen, Mackay Carpet Care and Restoration Services ‘A good restorer is a good communicator!’ ….or at least that’s my personal slogan when it comes to dealing with restoration insurance jobs. A huge concern for loss adjusters working on flood damage jobs is that there is little to no communication between the restorer, the insured (the client), assessor …

Insurance work is a staple source of income for any restoration company. For the big restoration companies or network groups who have nation-wide presence, getting insurance work is often a given. But the majority of the industry doesn’t work that way – most restoration companies are small- to medium-sized businesses, who are most likely to be hit with a wave …

Written by Brady Hoggard, Marketing Manager – ClientRunner Software, Inc. There was a time when daily planners were in the hands of every major business owner. They were used to schedule important events, plan out days to improve productivity, and to track an ever-growing list of To-Dos. These planners were very effective individually, but not collectively; how do you share …